1. Acceptance of Terms
By accessing and using the services provided by Edufleet Immigration ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Provided
Edufleet Immigration provides:
- Immigration and visa consultancy services
- Education counseling and university placement assistance
- Test preparation services (IELTS, TOEFL, PTE, German Language)
- Career guidance and counseling
- Document preparation and application support
Our services are advisory in nature. Final decisions on visa applications, university admissions, and other matters rest with the respective authorities and institutions.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate, complete, and truthful information
- Maintain the confidentiality of your account credentials
- Comply with all applicable laws and regulations
- Not misuse our services or interfere with their operation
- Respect intellectual property rights
- Submit all required documents in a timely manner
4. Fees and Payment
Service fees will be communicated to you before you engage our services. Payment terms include:
- Fees must be paid as per the agreed payment schedule
- All fees are non-refundable unless otherwise specified in writing
- Additional charges may apply for expedited services or additional requests
- Third-party fees (application fees, government fees, etc.) are separate and non-refundable
5. Refund Policy
Refunds are subject to the following conditions:
- Refund requests must be made in writing within the specified timeframe
- Service fees are generally non-refundable once work has commenced
- Third-party fees paid to universities, government agencies, or other institutions are non-refundable
- Refund decisions are made at our sole discretion based on the circumstances
6. Limitation of Liability
Edufleet Immigration provides consultancy services to the best of our ability. However:
- We do not guarantee visa approval, university admission, or any specific outcome
- We are not responsible for decisions made by immigration authorities or educational institutions
- We are not liable for delays or issues caused by third parties
- Our liability is limited to the fees paid for our services
- We are not responsible for any indirect, consequential, or incidental damages
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Edufleet Immigration and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Confidentiality
We maintain strict confidentiality of all client information. However, you acknowledge that we may need to share your information with:
- Educational institutions for admission purposes
- Immigration authorities for visa applications
- Service providers who assist in delivering our services
- Legal authorities when required by law
9. Termination
We reserve the right to terminate or suspend services if:
- You breach these Terms of Service
- You provide false or misleading information
- You fail to make required payments
- Your conduct is deemed inappropriate or harmful
You may terminate services by providing written notice, subject to our refund policy.
10. Disclaimer
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements. Immigration laws and university policies are subject to change, and we are not responsible for changes that occur after providing advice.
11. Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: info@edufleetimmigration.com
- Phone: +91 97239 93798
- Address: 511, Poddar Arcade, Lal Darwaja Station Rd, Khand Bazar, Varachha, Surat, Gujarat 395006
